Kansas City Freightliner Call Now: 816-453-4400
info@kcfreightliner.com
 
Contact Us
Kansas City Freightliner Sales
Phone: (816) 453-4400
Toll-Free: (888) 225-2052

7800 NE 38th Street
Kansas City, MO 64161

Parts & Service Hours:
Monday: Open at 7:00 AM
Tuesday: Open 24 Hours
Wednesday: Open 24 Hours
Thursday: Open 24 Hours
Friday: Open Until Midnight
Saturday & Sunday: 7:00 AM - 7:00 PM

After Hours Contact:
816-453-4400

After Hours Towing:
816-858-4488 or 816-763-2112

Elite Support Information:
www.elitesupportnetwork.com >

Kansas City Freightliner
Elite Support


Elite Support certification is earned by superior Freightliner dealerships that are committed to providing the industry's best truck maintenance and repairs with an unmatched level of customer service. Following is what you can expect from us:

Kansas City Freightliner Service Department

RAPID DIAGNOSIS

All Elite Support Certified Dealers feature Express Assessment, a diagnostic process that ensures you get an estimate of severity, downtime, part needs, and costs within two hours of initial service write-up. In cases of complex issues or multiple complaints, an estimated time for a complete diagnosis within two hours of initial service write-up.
Kansas City Freightliner Service Department

EXCEPTIONAL TURNAROUND AND QUALITY

Elite Support Certified dealers use best practices to ensure that you have the fastest possible turnaround time. These practices include scheduling the most qualified technician to perform the work while doing an up front parts availability check. To guarantee the repair is completed correctly, all vehicles receive a quality check before leaving the facility.
Kansas City Freightliner Service Department

CONSISTENT COMMUNICATION

We will contact you before the repair begins to provide time and cost estimates. After the repair begins, any change in repair status will be communicated as it occurs. Once the repair is complete, you will be notified immediately so you can get back on the road.
Kansas City Freightliner Service Department

ROBUST PARTS AVAILABILITY

Elite Support Certified dealers stock the most critical repair parts by using a regularly updated, locally customized stocking list. These steps minimize your downtime by ensuring quick access to the necessary parts. If a part does require a special order, you'll get daily order tracking updates so you know when it's in stock.
Kansas City Freightliner Service Department

SUPERB CUSTOMER SERVICE

Elite Support Certified dealers provide an unmatched level of service. All locations have clear directional signage both inside and outside the facility. Annual recertification is required to work towards continuous improvement.
   

Call Now: 816-453-4400



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Kansas City Freightliner
7800 NE 38th Street
Kansas City, MO 64161
816-453-4400
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